Introduction These Terms and Conditions govern your membership and use of FORGED Fitness Studio PTY LTD ("FORGED Fitness Studio," "we," "us," or "our") facilities, services, and programs.

By registering as a member or using our facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

Who must comply? All FORGED Fitness Studio team members, members, and their guests. Why do these policies exist? These policies are in place to ensure a safe, enjoyable, and respectful environment for everyone who uses our facilities.

What happens if you don't comply? Depending on the nature and severity of the breach, we may ask you to leave the facility, deny you access, or terminate your membership.

We will always act reasonably and fairly in applying these policies.

1. Medical Conditions:

Prior to commencing any exercise program or using FORGED Fitness Studio facilities, you are strongly encouraged to consult a registered medical practitioner, particularly if you have any pre-existing medical conditions, injuries, or health concerns.

By registering with FORGED Fitness Studio, you confirm that: You have disclosed to FORGED Fitness Studio any medical conditions, injuries, or physical impairments that may affect your safe participation in exercise activities. You are physically and medically sound to engage in exercise and fitness activities.

You will not use our facilities if you are suffering from any illness, disease, injury, or condition that may pose a risk to your own health or safety, or that of other members. You agree to hold FORGED Fitness Studio harmless from any claim arising from injury or death related to an undisclosed or pre-existing medical condition.

You accept full responsibility for ensuring you are medically fit to exercise at the time of each visit. We recommend a yearly physical examination and consultation with your medical practitioner regarding physical activity and the use of exercise equipment.

2. Photo and Video Permission:

FORGED Fitness Studio PTY LTD may, from time to time, take photographs or record video footage within the facility for promotional and publicity purposes. Such content may be used across a range of media including, but not limited to, our website, social media platforms (including Facebook and Instagram), in-gym displays, and other marketing materials.

All images and video recordings remain the property of FORGED Fitness Studio and will be used solely for the purpose of promoting our services and facilities.

Your personal details will remain strictly private and confidential. By registering as a member of FORGED Fitness Studio, you consent to the use of photographs and/or videos in which you may appear in our publications and promotional materials.

FORGED Fitness Studio will exercise good judgement in how such content is used. You have the right to withdraw this consent at any time by notifying us in writing; however, this revocation does not apply to content that has already been published or distributed. You acknowledge that images or videos may be used without individual acknowledgement and without entitlement to remuneration or compensation.

If you prefer not to be photographed or filmed, please notify us at the time of signing up or at any point during your membership.

3. Membership

3.1 Access and Entry Every time you enter FORGED Fitness Studio, you must use your access fob or present yourself to reception staff to be signed in.

No member may use another person's access fob, and no person may use yours. Misuse of access fobs may result in membership suspension or cancellation.

No casual visitors or guests may enter the premises without checking in at reception with valid identification. Guests are welcome during staffed hours only and must pay the applicable casual entry fee.

3.2 24-Hour Access:

FORGED Fitness Studio currently operates as a 24-hour facility. We reserve the right to modify operating hours where we deem it necessary due to safety concerns or exceptional circumstances. Reasonable notice will be provided to members in the event of any such change. Please note that the facility may be unsupervised during certain hours.

Members under the age of 18 must be accompanied by a parent or legal guardian during unstaffed hours.

3.3 Account Arrears and Access If your membership fees are not up to date, or your membership is on hold, suspended, or terminated, access to the facility will be denied until all outstanding amounts have been paid in full.

You remain liable for all unpaid fees. If you wish to rejoin after a period of non-payment, all outstanding amounts must be settled before your membership is reinstated.

If your account falls more than two weeks in arrears and no reasonable effort has been made to contact us, we reserve the right to cancel your membership. We will always endeavour to communicate with you before taking this step.

3.4 Membership Transfers Your membership is personal to you and is not transferable to another person without prior written approval from management.

A transfer fee of $25.00 applies where a transfer is approved.

3.5 Class and Program Scheduling The scheduling of classes, programs, and challenges is at the discretion of management and is subject to change at any time without notice.

4. Membership Types and Minimum Terms

4.1 Flexi Membership Flexi memberships operate on a rolling basis with no fixed minimum term. A minimum of 7 days' written notice is required to cancel a Flexi membership.

4.2 3-Month Contract Membership:

By choosing a 3-month contract membership, you agree to the following terms: You commit to the full 3-month minimum term. To cancel at the end of your 3-month term, you must provide a minimum of 7 days' written notice prior to the expiry of the term. If you cancel before the end of your 3-month term, an early cancellation fee applies.

This fee is equal to 75% of the remaining membership fees that would have been payable for the rest of your contract term. The cancellation fee is payable in addition to any outstanding amounts already due on your account.

Normal membership fees will continue to be charged during the notice period.

4.3 12-Month Contract Membership:

By choosing a 12-month contract membership, you agree to the following terms:

1. Minimum Term — The 12-month contract is a fixed-term agreement commencing on your membership start date. Your agreed membership fee will be charged via your nominated payment method for the full 12-month term.

2. Payments and Billing — Membership fees are payable in advance by direct debit or card payment on the schedule agreed at the time of joining. You are responsible for ensuring your nominated payment method remains valid and holds sufficient funds. In the event of a failed payment, you authorise FORGED Fitness Studio or our billing provider to reattempt the payment and to charge any applicable late or dishonour fees. If fees remain unpaid, access to the facility may be suspended until your account is brought up to date.

3. Early Cancellation — If you wish to cancel your membership before the end of the 12-month term, a cancellation fee will apply. This fee is equal to 75% of the remaining membership fees payable for the balance of your 12-month term at the time your cancellation request is received. The cancellation fee is payable in addition to any outstanding amounts already due.

4. Notice Period for Cancellation — A minimum of 30 days' written notice is required to cancel a 12-month contract membership. Cancellation requests must be submitted in writing via email to hello@forgedfitness.studio or through the membership management system. Your membership will remain active and normal fees will continue to be charged during the notice period. Both the notice period and any applicable cancellation fee must be satisfied before cancellation is finalised.

5. Membership Holds and Suspensions — Holds or suspensions on 12-month contract memberships are at the discretion of FORGED Fitness Studio and may be subject to minimum and maximum durations, documentation requirements, and applicable fees. Any approved suspension will pause your membership term, and the contract end date will be extended by the length of the suspension period.

6. Fee Changes — Your weekly fee for the 12-month contract will remain fixed for the initial 12-month term unless otherwise agreed in writing. FORGED Fitness Studio may update these Terms and Conditions from time to time, and any material changes affecting your current contract will be communicated to you in advance.

5. Membership Freeze:

You may temporarily freeze your membership at any time provided your account is up to date. The following conditions apply: Membership freezes are available for a minimum of 1 week and a maximum of 6 weeks in any 12-month period. An administration fee of $3.00 per week applies during the freeze period.

The freeze period will extend your minimum membership term by the equivalent duration. Membership freezes cannot be backdated. All freeze requests are subject to processing by our administration team. We endeavour to process all requests within 48 hours. To request a membership freeze, visit reception or email us at hello@forgedfitness.com.au

6. Membership Cancellation:

To cancel your membership, please visit reception and complete a cancellation form, or request a form via email at hello@forgedfitness.com.au. Verbal cancellations will not be accepted. Notice requirements and cancellation fees differ depending on your membership type — please refer to Section 4 for the applicable terms.

All membership fees are non-refundable. Paid-in-full memberships are also non-refundable.

7. Direct Debit Agreement:

All membership fee payments are processed via direct debit through our billing provider, Myclubfitness. A copy of the direct debit agreement will be provided to you at the time of joining. Please note that the direct debit agreement is separate from and in addition to this membership agreement.

You must ensure sufficient funds are available in your nominated account on each payment date, or on the next business day if the payment date falls on a public holiday or non-processing day.

If a payment cannot be processed, an administration fee charged by our billing provider may be added to your next debit amount. All members are responsible for keeping their payment information current. If your details change, you must notify FORGED Fitness Studio or our billing provider promptly.

FORGED Fitness Studio reserves the right to pursue all outstanding debts, including by continuing to debit your nominated account, issuing invoices and payment reminder notices, and referring your account to a debt collection agency or legal representative.

You may be liable for reasonable costs incurred by FORGED Fitness Studio in recovering overdue amounts, where permitted by law.

8. Access Fob:

Access fobs are issued to members as part of a new membership. Your access fob is for your personal use only. It must not be shared with any other member or non-member. If your fob is found to have been shared or misused, your membership will be cancelled immediately and a fee of $100.00 will be charged to your account.

You must not allow any other person entry to the facility, including other members who have forgotten their fob, or any non-member.

Granting unauthorised access may result in immediate membership cancellation and a lifetime ban for both parties. Lost or damaged access fobs will incur a replacement fee of $19.00. Access fobs are non-refundable and cannot be transferred, exchanged, or registered in another member's name. Security deposits paid for access fobs are non-refundable.

9. Tailgating and Unauthorised Entry:

A tailgate fee of $250.00 will be charged if you allow another person to enter the facility without authorisation.

Guests are welcome during staffed hours but must pay the applicable casual entry fee and sign in at reception.

10. Agreement and Release of Liability:

In consideration of being permitted to participate in fitness training activities and programs offered by FORGED Fitness Studio PTY LTD and to use its facilities, equipment, and services, I hereby forever waive, release, and discharge FORGED Fitness Studio and its officers, agents, employees, representatives, executors, and all others acting on its behalf from any and all claims or liabilities for injuries or damages to my person and/or property.

This includes claims arising from the negligent act or omission of any of those mentioned or others acting on their behalf, in connection with my participation in any activities, programs, or services of FORGED Fitness Studio or use of any equipment at any location.

I acknowledge and understand that strength, flexibility, and aerobic exercise, including the use of gym equipment, are potentially hazardous activities.

I understand that fitness activities carry a risk of injury, including a remote risk of death or serious disability. I confirm that I am voluntarily participating in these activities with full knowledge, understanding, and appreciation of the risks involved, and I expressly agree to assume all such risks.

I agree to uphold the following personal obligations as a participant in FORGED Fitness Studio's services:

a. To engage in appropriate warm-up and cool-down activities before and after exercise.

b. To inspect equipment before use to ensure it is in proper working order.

c. To use equipment and perform exercises only as directed and appropriate for my fitness level.

d. To immediately cease all activity if I experience dizziness, nausea, rapid heartbeat, extreme shortness of breath, headache, or any other unusual physical symptoms, and to notify a staff member or trainer immediately.

e. To wear appropriate exercise attire, including closed-toe athletic footwear, at all times.

f. To not participate in any activities while under the influence of alcohol, drugs, or any prescription medication that has not been approved for exercise by my medical practitioner.

g. To discuss with my medical practitioner any changes in my health that may affect my ability to participate safely.

h. To discuss with my medical practitioner any concerns regarding my participation in fitness testing activities, including cardiovascular or flexibility assessments. I declare that I am physically sound and free from any medical condition, impairment, or illness that would prevent my safe participation in fitness activities.

I acknowledge that I have been advised to seek a medical practitioner's clearance prior to commencing an exercise program and to undergo regular physical examinations.

In the event that I choose to participate in fitness activities without obtaining medical clearance, I accept full responsibility for my participation and for any consequences arising therefrom.

I understand that FORGED Fitness Studio's provision of an exercise or fitness program does not constitute a medical opinion or any representation regarding my physiological wellbeing.

11. General Facility Rules:

FORGED Fitness Studio reserves the right to suspend or cancel the membership of any member who does not comply with the following rules. Serious breaches may result in immediate membership termination and a lifetime ban from our facilities. Incidents involving illegal conduct will be reported to police.

Keep your contact details, payment information, and membership details up to date at all times. You must carry valid identification and present it upon request. Parking at our facility is reserved for FORGED Fitness Studio members and their guests while using the club. FORGED Fitness Studio accepts no liability for loss, theft, or damage to vehicles on the premises.

Appropriate exercise attire must be worn at all times, including closed-toe athletic footwear. No work boots. No bare torsos. Powdered chalk is not permitted on the gym floor. Liquid chalk is permitted. Alcohol and illegal substances are strictly prohibited on the premises. Smoking is not permitted inside the facility or near its entrance. You must not use the facility while under the influence of alcohol or narcotics. The use, possession, or sale of illegal performance-enhancing substances or other illicit substances on the premises is strictly prohibited and will result in immediate membership cancellation. When taking photos or videos in the facility, you must respect the privacy of other members. Do not photograph or film other members without their explicit consent.

Commercial photography or video shoots require prior written permission from FORGED Fitness Studio management. Facility hire fees may apply. Equipment must be used for its intended purpose and operated safely and correctly.

Please ask staff for guidance if you are unsure. If you notice any equipment is damaged, broken, or unsafe, please notify staff immediately. Weights, equipment, and accessories must be returned to their designated storage location after use.

Repeat offenders may have their membership suspended or cancelled. A towel must be used on all equipment during training. Please wipe down equipment after use. No outside personal trainers are permitted to train members at our facility.

FORGED Fitness Studio provides certified personal trainers who are licensed to train our members. FORGED Fitness Studio is not responsible for the loss, theft, or misplacement of personal belongings in or around the gym, including lockers, change rooms, bathrooms, or the car park.

Please notify reception staff promptly if you believe an item has been lost. Bullying, harassment, intimidation, or disrespectful behaviour toward any member or staff member will not be tolerated and will result in immediate action, up to and including permanent membership cancellation. Upon entering the facility, you consent to being monitored by security surveillance for the safety and security of all members and staff.

12. Sauna Use:

FORGED Fitness Studio provides sauna facilities for the use of eligible members. Sauna bookings are made through our third-party booking application. By completing a booking through the app, you agree to these Terms and Conditions and acknowledge the following:

Health and Medical Responsibility — Sauna use carries inherent health risks. You confirm that you have consulted with a registered healthcare provider and have received clearance to use a sauna prior to your first session. You must not use the sauna if you are pregnant, have a heart condition, high or low blood pressure, are taking medications that affect your response to heat, or have any other medical condition that may be aggravated by heat exposure. You must not use the sauna while under the influence of alcohol, recreational drugs, or any medication that impairs your ability to tolerate heat. If you feel unwell, dizzy, faint, or experience any discomfort during your session, you must exit the sauna immediately.

Booking and Access — Sauna sessions must be booked in advance via our third-party booking app. Walk-in access is not guaranteed. Bookings are subject to availability and may be modified or cancelled by FORGED Fitness Studio where necessary. Please arrive on time for your booking. Late arrivals may result in a shortened session.

Safety During Unstaffed Hours — Sauna use during unstaffed hours is permitted; however, extra caution is strongly advised. Before commencing a sauna session during unstaffed hours, you must ensure you are aware of the location of the distress lanyard provided within the sauna room and on the gym floor. This is provided for your safety and must not be removed from its designated location. We strongly recommend that you do not use the sauna alone during unstaffed hours. If you choose to do so, you accept full responsibility for your own safety. Ensure your phone is accessible and charged before entering the sauna so that you can contact emergency services if required.

General Sauna Rules — A towel must be used at all times when seated in the sauna. Please shower before entering the sauna out of respect for other users. Each sauna booking is private — the sauna is reserved exclusively for you during your booked session. Please be mindful of other members' bookings and vacate promptly at the end of your session. Do not pour water on the sauna seats or heat lamps, and do not tamper with the temperature controls outside of their intended use. Children under 16 are not permitted to use the sauna. FORGED Fitness Studio reserves the right to suspend or revoke sauna access for any member who does not comply with these rules.

Liability — Sauna use is entirely at your own risk. To the extent permitted by law, FORGED Fitness Studio PTY LTD accepts no liability for any injury, illness, or adverse health event arising from your use of the sauna facility. By booking and using the sauna, you confirm that you have read and agree to these conditions.

13. Member App & FLiPs Rewards Program:

Active members have access to the FORGED member app via forgedfit.com.au, which includes the FORGED FLiPs loyalty rewards program. App access is tied to an active membership and regular attendance — if no gym attendance is recorded for a period of 14 consecutive days, access to the member app will be automatically suspended. Access will be automatically reinstated once attendance is registered. FORGED Fitness Studio reserves the right to remove access to the member app at any time.

Earning & Redeeming FLiPs — Each completed gym session earns 10 FLiPs. Points are updated weekly based on valid session check-ins. Check-ins occurring within 2 hours of a previous check-in will be disregarded and will not accrue additional FLiPs. FLiPs can be redeemed for designated rewards including Forged Fit Dollars (redeemable in gym only, not via the website), sauna sessions, and personal training sessions. The minimum spend required to redeem FLiPs is $5 (500 FLiPs = $5 discount). FLiPs cannot be redeemed for cash or any cash equivalent.

FLiPs Balance & Expiry — FLiPs cannot be redeemed while your membership is on hold. All accrued FLiPs will be permanently forfeited upon full cancellation of your membership. FLiPs cannot be transferred, carried over, or reinstated upon rejoining; all rejoining members start at zero. FORGED reserves the right to amend the rewards structure at any time.

14. Additional Services:

FORGED Fitness Studio may offer additional services and amenities that are complementary to the facility, including but not limited to supplements, accessories, and private rooms. The availability of such services may change from time to time, with or without notice. These services are separate from and do not form part of your membership agreement.

15. Contact Us For any membership enquiries, cancellation requests, or general questions, please contact us: Email: hello@forgedfitness.com.au In person: Visit the FORGED Fitness Studio reception desk during staffed hours.

By proceeding with this membership and/or booking, you confirm that you have read, understood, and agree to these Terms and Conditions in full. 

Limitation of liability

Forged Fitness Studio takes all reasonable precautions to ensure the safety and wellbeing of our members and guests. However, to the extent permitted by law, Forged Fitness Studio and its owners, employees, and contractors are not liable for any injury, illness, loss, or damage — including personal injury or death — sustained while using our facilities, equipment, or services, whether caused by negligence or otherwise.

By entering our facility and using our services, you acknowledge that physical exercise carries inherent risks and that you participate entirely at your own risk. You agree to take full responsibility for your health, safety, and personal belongings while on the premises.

Forged Fitness Studio strongly recommends all members and guests consult a qualified medical professional before commencing any new exercise program.

For how we handle your personal information, please refer to our Privacy Policy at forgedfitness.com.au/privacy-policy.

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