NEED TO KNOW
FREQUENTLY ASKED questions.
Everything you need to know before, during and after joining FORGED.
Memberships, access, classes, Fitness Passport, casual sessions, saunas and support, you'll probably find the answer below.
JOINING + ACCESS
BEFORE YOU get started.
Not sure which space, membership or access option is right for you? These are the questions we get asked most often before someone joins.
What's the difference between the Studio and the Factory?
The Thurgoona Studio is our quieter 24/7 training space with cardio, machines, cables, free weights, strength equipment and private infrared sauna facilities.
The Lavington Fitness Factory is our larger, strength-focused gym with more space, heavier training options, premium specialised equipment, cardio and boxing.
You can choose one location or select an All Access membership and train across both.
Can I try the gym before I join?
Yes. We don't offer free trials, but casual gym sessions are available for $15 per session during staffed hours.
If you need to train outside staffed hours and you're training with a current FORGED member, casual access can also be arranged with us in advance.
Do I get 24/7 access?
The Thurgoona Studio is open 24/7 for members.
The Fitness Factory currently has member access from 4:00 AM to 11:00 PM, 7 days a week.
All Access members can use the Studio 24/7 and the Factory during its current member access hours.
Do you accept Fitness Passport?
Yes. Fitness Passport is accepted at both the Thurgoona Studio and Lavington Fitness Factory.
A one-off $19 FORGED access fob fee applies when you first set up your access with us.
Factory boxing is booked and paid for separately.
Your Fitness Passport must remain active for your gym access to continue.
How old do I need to be to join?
The Studio is available to members aged 17 and over. Members who are 17 require the appropriate parent or guardian consent before access can be activated.
At the Fitness Factory, members aged 17 and over can train independently.
If you're enquiring about a younger athlete or junior training arrangement, contact us and we'll let you know what options may be available.
Do you offer memberships without a long contract?
Yes. Our Flexi memberships have no minimum term and can be cancelled with 7 days' notice.
We also offer 3-month memberships with a lower weekly rate. Once the initial 3-month term is completed, the membership continues on flexible terms.
Paid-in-full membership options are also available.
When do I pay my joining fee?
Your joining fee is paid when you collect your FORGED access fob.
Once you've completed your membership signup online, simply arrange your fob collection and we'll get your access set up.
TRAINING + SUPPORT
TRAIN YOUR way.
Classes aren't the only way to get more direction at FORGED. We also have training tools, custom programs and independent personal trainers available.
Do you offer group fitness classes?
Yes, although our group training changes throughout the year.
Over the warmer months, our regular Studio circuit timetable takes a seasonal break while more group training shifts towards the Fitness Factory in Lavington.
Boxing currently runs at the Factory on Tuesday and Thursday nights at 5:30 PM.
Are classes included in my membership?
Our regular Studio circuit timetable is currently on its seasonal break.
Factory boxing is booked and paid for separately. FORGED members pay $10 per session and casual visitors pay $25 per session.
Do I need to book for boxing?
Yes. Factory boxing has limited places and booking is required before attending.
You can find the current timetable and booking link on the Classes page →
What is the FORGED Gym Yard?
The FORGED Gym Yard is our new outdoor training space being built at the Fitness Factory in Lavington.
It will give us more room for outdoor workouts, conditioning, group sessions and seasonal training.
Keep an eye on the Classes page and our socials for updates as the space comes together.
Can I get a custom training program?
Yes. Custom training programs are available if you want more structure without ongoing one-on-one coaching.
Your program can be built around your goals, training experience and available training days.
Do you have personal trainers?
Yes. Independent personal trainers coach clients across FORGED.
Brendan from Moons PT is one of the coaches available, along with other independent trainers who may be taking on new clients.
If you're not sure who would suit you, contact us and we can help point you in the right direction.
I'm a personal trainer. Can I coach clients at FORGED?
Yes. We welcome enquiries from independent personal trainers looking for somewhere to coach.
We offer low coaching rates, access to two different FORGED training spaces and no exclusivity requirement, so you can continue coaching elsewhere as well.
COMING SOON TO THE FACTORY
FORGED Gym Yard.
Our new outdoor training space will give us even more room for conditioning, workouts, group sessions and seasonal training through the warmer months.
SEE WHAT'S HAPPENING →FACILITIES
AROUND THE gyms.
Lockers, showers, saunas and the other practical things you may want to know before choosing which FORGED space suits your routine.
What lockers and amenities do you offer?
At the Studio: lockers and storage areas are available, along with three changerooms with showers, including female, male and accessible/unisex facilities.
At the Factory: lockers and storage areas are available, along with female, male and accessible/unisex toilets.
The Factory does not currently have shower facilities.
Who can use the infrared saunas?
Our private full-spectrum infrared sauna facilities at the Thurgoona Studio are available as a member benefit for active FORGED members.
Sessions are booked separately.
What should I wear in the sauna?
Wear something comfortable and appropriate for a private sauna session. Swimwear, bike shorts, crops and similar options are all fine.
Bring a water bottle and make sure you stay hydrated.
What happens if I miss my sauna booking?
Missed sauna bookings and late cancellations may result in the session being forfeited.
If you can no longer attend, please cancel through the booking system with as much notice as possible.
What should I bring to the gym?
Bring a water bottle, gym towel and comfortable clothing suitable for your training session.
Please use the lockers or storage areas provided for bags and personal belongings so we can keep the gym floor clear.
MEMBERSHIP HELP
THINGS change.
Need a hold, have a question about your contract, or just want to speak to someone? We're happy to help.
Can I put my membership on hold?
Yes. Membership holds can be requested if your account is fully up to date.
Holds are for a minimum of one week and cannot be backdated. If you're still within a minimum-term membership, the contract end date is extended by the length of the hold.
Paid-in-full memberships are not eligible for holds.
Please allow up to 48 hours for hold requests to be processed.
What happens if I cancel during my 3-month term?
If you cancel before completing your initial 3-month minimum term, an early cancellation fee applies.
This is currently 75% of the remaining membership amount for the minimum term.
Can I speak with someone in person?
Absolutely. You're welcome to visit either FORGED location during staffed reception hours.
You can also book a gym tour if you'd prefer a specific time, or contact us before coming in.
Can I keep my fob if I cancel?
Yes. Keep your FORGED access fob.
If you decide to return later, having your existing fob can make getting your access activated again much easier.
What if I still can't find the answer I need?
That's easy, just get in touch.
Use our Contact page and let us know what you need help with. We'll point you in the right direction.
STILL HAVE A QUESTION?
JUST ask us.
Memberships, access, casual sessions, personal training, Fitness Passport or anything else around FORGED, send us a message and we'll help.